? Branch Capture | D.L. Evans Bank


Thank you for choosing our Remote Deposit Capture product as a deposit option for your business. Below is some useful information:

Issues: 1-866-661-5463
(Cash Management, Remote Deposit Capture, or Merchant Services Issues)
Hours: Monday-Friday 8:30 a.m.-5:30 p.m. (Mountain Time)

Remote Deposit Capture - Supplies: 1-800-287-7684
Please contact Burroughs Payment Systems
Hours: Monday-Friday 8:30 a.m. to 6:00 p.m. (Eastern Time)
Please refer to their web-site: www.burroughsstore.com

Remote Deposit Capture – Maintenance Agreements: 1-800-287-7684
Please contact Burroughs Payment Systems
Hours: Monday-Friday 8:30 a.m. to 6:00 p.m. (Eastern Time)
Please refer to their web-site: www.burroughsstore.com

Remote Deposit Capture – Ranger-Driver
The following hyperlinks are provided for assistance with the Ranger-Driver, which is required for Remote Deposit Capture to work properly:
SmartSource Ranger-Driver Installation Guide
SmartSource Ranger-Driver
VisionX Ranger-Driver Installation Guide
VisionX Ranger-Driver.exe
Digital Check CX330 Ranger-Driver Installation Guide
Digital Check CX330 Ranger-Driver
Digital Check TS Series Ranger-Driver Installation Guide
Digital Check TS Series Ranger-Driver
RDM EC7000 Ranger-Driver
RDM EC7000 Ranger-Driver Installation Guide

Remote Deposit Capture – Active X Control
This update to the Active X Control should reduce occurrences of hang or wait time when completing a deposit.
Active X Update
Active X Download Guide

Remote Deposit Capture – Error Messages
This reference document will assist in determining the resolution for error messages you may receive:
Remote Deposit Error Messages

If you are in need of any further assistance, please don’t hesitate to contact your local branch or Cash Management Officer.